You can watch SSC in HD Glorious quality on GOBX when subscribing to Sports pack on Shahid & GOBX
The package is available according to the following plans:
▪ 3 Month subscription for 24.19 BHD
▪ 1 Year subscription for 87.99 BHD
You can subscribe by visiting the nearest retailer in your area
Sports pack on Shahid & GOBX is available according to the following plans:
▪ 3 Month subscription for 24.19 BHD
▪ 1 Year subscription for 87.99 BHD
You can subscribe by visiting the nearest retailer in your area
You can subscribe to the sport pack on Shahid & GOBX by visiting the nearest retailer in your area
SSC channels are available on GOBX on Arabsat according to the following settings:
Frequency 1:
Arabsat Badr 6
Frequency: 12418
Polarity: Horizontal (H)
Symbol rate: 27500
FEC: ¾
Frequency 2:
Arabsat Badr 6
Frequency: 12379
Polarity: Horizontal (H)
Symbol rate: 27500
FEC: ¾
SSC channels are available only on Arabsat according to the following settings:
Frequency 1:
Arabsat Badr 6
Frequency: 12418
Polarity: Horizontal (H)
Symbol rate: 27500
FEC: ¾
Frequency 2:
Arabsat Badr 6
Frequency: 12379
Polarity: Horizontal (H)
Symbol rate: 27500
FEC: ¾
SSC Sports channels are available on all new and old GOBX devices.
Only GOBX users inside Saudi Arabia can watch AFC matches.
You can buy and use as many GOBX’s as you require, although you can only register up to 5 devices per mobile number on your GOBX account. If you have purchased more than 5 devices and wish to register them you can do this by using a different mobile number to the one used for the first 5 GOBX’s you registered.
GOBX is available in all the Hypermarkets and satellite shops across the KSA.
For more information, please visit Get GOBX for a full list of licensed dealers and sales points.
GOBX gives you access to all the Free to air channels.
If you didn’t buy GOBX yet, Buy GOBX for SAR 175 and Get 2 Month Free Access to MBC HD Channels
(Price is exclusive of VAT)
Keep these details in a safe place. We are currently working on providing you the ability to manage your GOBX account via an online portal.
During the set-up wizard, you’ll need to connect your GOBX to your Internet service via your modem. You can do this either by using a wired Ethernet (recommended) connection or via a Wireless LAN (Wi-Fi).
You can also switch between the connections in the SETUP, NETWORK SETTINGS menu option.
Wired via Ethernet – recommended
You can connect your GOBX device to your Internet modem using an Ethernet network cable (not included). Your GOBX device will need to be close to both your TV and the modem to let you connect using this method.
Wireless LAN via Wi-Fi
This lets you connect your GOBX device to your Internet modem without cables. This is useful if your GOBX and TV aren’t near your modem. You’ll need a Wi-Fi modem and your Wi-Fi security information to connect this way.
Note: Wi-Fi connections can be affected by various factors in your home, such as other wireless devices, obstacles blocking the signal and the distance between the modem and the GOBX device. You need to consider these factors when setting up your GOBX.
Configuring your GOBX is easy, it can be done in the following steps;
1. Connect your GOBX to your Arabsat Satellite Dish and HD TV, and power on both
2. Select “Start Now” to start the setup wizard
3. Choose your Language preference
4. Connect your GOBX via your Ethernet cable – click Next
5. If no Ethernet, select the Wireless LAN connection – click Next
6. Read and Agree to the T&C’s
7. Select the country (only applicable if not connected to the internet) – click Next
8. Click Next – on Channel Search (this will take a few minutes)
9. Click Next – once search is done
10. Click Next on Customer registration screen. If you haven’t already registered, call the support center to register your GOBX device.
11.Setup successfully completed – Click Exit
To register your GOBX , call the GOBX support center on (+966) 92000 1231
You will need your GOBX serial number, which is located underneath the device (as shown in the picture below). The serial number consists of 14 digits.
faq-serial-number
When you register your GOBX you unlock a variety of entertainment that provides you with feature rich content to enhance your viewing experience.
My Account provides you a convenient and secure way to manage your GOBX account, anytime and anywhere.
By using my account, you can access a wide range of features such as:
▪View your account details.
▪Check your GOBX devices.
▪Adding a new box.
▪View and print invoices.
▪Technical Support
To access (my account), all you need to do is enter your username and password.
The user name and password are sent by text message to the registered mobile number after completing the registration of the GOBOX device.
If you need to reset your password, simply click on the “forgot your password“
To check the invoices of your subscription, it can be done in the following steps:
1. Visit https://myaccount.gobx.com/Login
2. Login to your account by using your user name and password
3. You can check the invoice under (My Bills) page.
To check the validity of your subscription, it can be done in the following steps:
1. Visit https://myaccount.gobx.com/Login
2. Login to your account by using your user name and password
3. The package expiry date can be found in (My Boxes) page.
– E016-0, E017-0, E018-0, E004-4: Please call (+966) 92000 1231 to update your subscription.
– E037: Channel currently unavailable, please unplug the power and restart your GOBX.
– E048, E052: SIGNAL NOT FOUND: Please ensure that your GOBX is properly connected to your antenna & your antenna is configured for Arabsat. IN CASE OF HEAVY RAIN, WAIT TILL RAIN STOPS TO REGAIN SIGNAL. If problem continues please call GOBX support on (+966) 92000 1231.
The GOBX allows you to set program reminders directly from the Guide. To set a program reminder follow the below steps:
Press the GUIDE button, and select a future timed/dated show by pressing the OK button on the remote. You will be presented with a pop up box where you can select SET REMINDER.
Press the home button. Select SETTINGS, CHANNEL SETTINGS and then FAVORITE CHANNELS.
You will be presented with a list of channels on the left column, from this list you can select the channel/s you want to add as a favorite/s and press the PLUS button. Select the ADD TO FAV. option. Once you have added your favorite channels press the BACK button and select YES to save the setting.
If you want to remove a channel from the favorites list, press the FAV button remote when watching a channel and select the channel you want to remove and press the PLUS button. Select the REMOVE FROM FAV. option.
The Parental Lock function is designed to help you control what channels and programs are watched in your home. However, it should never replace adult supervision, and we recommend you be involved in what programs your family chooses to watch.
To set a Parental Lock password press the home button . Select SETTINGS, CHANNEL SETTINGS and then EDIT CHANNEL LIST. You will be prompted to enter a password. The default password is 0000. Select the channels you want to apply the Parental Lock to and press the PLUS button and then select PARENTAL LOCK. To unlock a channel, follow the same steps and select UNLOCK at the last step.
To change your password from the default press the home button. Select SETTINGS, GENERAL SETTINGS, PARENTAL CONTROL, CHANGE PASSWORD.
Make sure you keep a secure record of the password you set, as you’ll need it to unlock
access to channels.
If you have forgotten your password, please contact the support center to reset your password.
Yes, your television set will need to be connected via the HDMI cable to receive the content in HD format. If your television is not HDMI compatible you are able to use the RCA cables (not included) to connect your GOBX to your television to receive the content in Standard Definition (SD).
High Definition (HD or HDTV) is a digital TV broadcasting format that provides a significantly higher resolution and image quality than that of standard analogue or other digital television formats.
DELETE MY ACCOUNT means permanently removing your ACCOUNT and your associated personal data from GOBX. It erases personal information, login credentials, and any content tied to your ACCOUNT.
Once you delete your ACCOUNT, you will not be able to use your or register your Device again, additionally all Subscription packs & Personal preferences (favorite Channel list ..) will be canceled as well.
“To delete your ACCOUNT, select one of these 2 options:
1.Contact our Call Center via phone or email
Phone# (97365008920) .. email (care@GOBX.com)
(To ensure the security and privacy of your ACCOUNT, our customer support representative will ask you some security questions.
This information may include your ACCOUNT username, registered email address,registered mobile number, registered address or any other specific details.
After confirming your intention to delete the ACCOUNT, we will initiate the deletion process,
Once the ACCOUNT is successfully deleted, our team will provide you with a confirmation.)
OR
2. Download & Fill the DSR Form and email it to DataProtection@mbc.net
(Once the ACCOUNT is successfully deleted, our team will provide you with a confirmation.)
KUWAIT
KSA
OMAN
