| Region | Address | Contact Number |
|---|---|---|
| Riyadh | Sulamaniya Satellite Market, Dist. Sulamaniay Riyadh |
0500723776 0597273376 |
| Jeddah | Humax Service Centre 1st Floor, office No:47 Hail Commercial Centre, Hail ST Dist. Bagdadiay Jeddah |
0503644834 |
| Dammam | Reema Est. For Electronic, Najd Street Dist. Mazroya Dammam |
0532091343 0549348355 |
if you subscribe to the sports pack & SSC HD channels didn’t open on your Gobx & you see a blue screen asking you to subscribe.
It is important to connect Gobx to the internet & the channels will be activated within half an hour.
If the blue screen stays after half an hour, please contact our customer service agents at 920001231
SSC channels are available on GOBX from Channel 201 to 211
You can watch SSC in HD on GOBX when subscribing to Sports Pack (Shahid VIP + GOBX)
The package is available according to the following prices:
1 Month subscription for SAR 74.99
3 Month subscription for 214.99 SAR
1 Year subscription for 779.99 SAR
(All prices are inclusive of VAT)
You can subscribe using the following link then select Sports Pack on (Shahid VIP + GOBX)
Sports Pack on (Shahid VIP + GOBX) is available according to the following prices:
Monthly subscription at 74.99 SAR.
3 Months subscription at 214.99 SAR.
Annual subscription at 779.99 SAR.
(All prices are inclusive of VAT)
You can subscribe using the following link then select Sports Pack on (Shahid VIP + GOBX)
To get the sports package on (SHAHID VIP + GOBX), follow the following three steps:
Make sure to register and activate GOBX and make sure to keep it connected to the Internet at all times. To activate and register your device, visit GOBX.COM and choose (Register your GOBX device)
To complete your subscription, go to SHAHID.Net, click Join SHAHID VIP now or join now, then select the sports package (SHAHID VIP+GOBX) and the plan that best meets your needs. Log in to your SHAHID account or create a new one to finish the subscription. Then, to link GOBX, enter the serial number that you will find it on a sticker at the bottom of the device and your registered phone number, then click continue.
Enter the credit card details and click on Subscribe Now.
SSC channels are available on GOBX from Channel 201 to 211
If you didn’t find these channels, tune Gobx to:
– Arabsat Badr 6
– Frequency: 12418
– Vertical
– Symbol rate: 27500
– FEC: 3/4
PREMIUM Pack doesn’t include SSC Channels.
You can watch SSC channels in HD on Gobx when subscribing to Sports Pack on (Shahid VIP + GOBX) through SHAHID App.
SSC channels will be available for free on GOBX devices in SD picture as well as all other receivers.
As for watching SSC channels in HD on Gobx you need to subscribe to Sports Pack (Shahid VIP + GOBX)
The package is available according to the following prices:
Monthly subscription at 74.99 SAR.
3 Months subscription at 214.99 SAR.
Annual subscription at 779.99 SAR.
(All prices are inclusive of VAT)
You can subscribe using the following link then select Sports Pack on (Shahid VIP + GOBX)
SSC Sports channels are only available on Arabsat
– Arabsat Badr 6
– Frequency: 12418 Vertical
– Symbol rate: 27500
– FEC: ¾
Yes. SSC Sports channels are available on all new and old GOBX devices.
AFC Asian Cup and the matches of the SAUDI NATIONAL team within the FIFA World Cup Asian qualifiers can be viewed in HD only from within Saudi Arabia on GOBX, please contact Apple Support in order to check refund possibility, once this is done you can always subscribe to one of the other 2 packages available on Shahid (Shahid VIP or Sports on Shahid VIP) and enjoy the remaining wide range of content and sports related events exclusively for you
Please contact SHAHID Customer Service Center using the link below for assistance about the previous subscription details
You can watch AFC Matches on SSC7 HD channel in HD picture on GOBX when subscribing to Sports Pack on (Shahid VIP + GOBX)
The package is available according to the following prices:
1 Month subscription for SAR 74.99
3 Month subscription for 214.99 SAR
1 Year subscription for 779.99 SAR
(All prices are inclusive of VAT)
You can subscribe using the following link then select Sports Pack on (Shahid VIP + GOBX)
https://shahid.mbc.net/en/widgets/subscription
You need to ensure your GOBX is connected to the internet.
STAY CONNECTED
It’s worth noting that all GOBX users will be able to watch Saudi national team matches for free.
You can watch AFC matches on channel SSC HD 7, channel number 210 without changing anything, just make sure that your subscription to Sports Pack on (Shahid VIP + GOBX) is active and your GOBX device is connected to the internet.
STAY CONNECTED
It’s worth noting that all GOBX users will be able to watch Saudi national team matches for free.
You can watch AFC matches on channel SSC HD 7, channel number 210, Please ensure your GOBX is connected to the internet.
STAY CONNECTED
It’s worth noting that all GOBX users will be able to watch Saudi national team matches for free.
Please make sure that your subscription to Sports Pack on (Shahid VIP + GOBX) is active and that GOBX is connected to the internet. Then run a full scan.
STAY CONNECTED
It’s worth noting that all GOBX users will be able to watch Saudi national team matches for free.
If you have connected your GOBX device to the internet and SSC7 HD channel is still not accessible, please make sure that your subscription to Sports Pack on (Shahid VIP + GOBX) is active then do a full scan. If this does not resolve the issue, please contact our customer service team on (+966) 92000 1231) or care@gobx.com
STAY CONNECTED
To make sure that your GOBX device is connected to the Internet, please click on the Home button using the remote control and then go to Settings – Network settings. If the Internet is connected to the device, you will see “Connected” and the name of your network.
STAY CONNECTED
Click on URL https://gobx.com/en/sports that shows the steps to connect to the Internet
It is very easy and simple to connect your GOBX device to the internet and you can do it by doing following steps:
Click on the Home button using the remote control and then go to Settings – Network settings.
Choose configure WLAN.
Choose your Wi-Fi network and enter the password.
You can also switch to connect the device to the Internet through the Ethernet cable through settings, then network settings. GOBX must be next to the TV and modem to be able to connect by following this method
Click on URL https://gobx.com/en/sports that shows the 3 Steps to connect to the Internet
Only GOBX users inside Saudi Arabia can watch AFC matches.
Please make sure that your subscription to Sports Pack on (Shahid VIP + GOBX) is active and that GOBX is connected to the internet.
It’s worth noting that all GOBX users will be able to watch Saudi national team matches for free.
All GOBX users can watch the matches of the SAUDI NATIONAL team within the FIFA World Cup Asian qualifiers for free on SSC7 HD channel No. 210
FIGHT SPORTS is your 24/7 destination for LIVE championships events, tournaments, updates, and exclusive original programming covering all of the most exciting disciplines in combat sports, see it on Ch#212
You can watch FIGHT SPORTS in HD channel on channel number 212 when subscribing to Sports Pack on (Shahid VIP + GOBX)
https://shahid.mbc.net/en/widgets/subscription
for a monthly sub of SAR 74.99
A 3-month subscription is also available for 214.99 SAR and an annual subscription of 779.99 SAR
(All prices are inclusive of VAT)
FIGHT SPORTS channel is available on GOBX on channel number 212.
If you didn’t find this channel, tune Gobx to:
– Arabsat Badr 6
– Frequency: 12418
– Horizontal
– Symbol rate: 27500
– FEC: 3/4
You can watch FIGHT SPORTS in HD channel on channel number 212 when subscribing to Sports Pack on (Shahid VIP + GOBX)
https://shahid.mbc.net/en/widgets/subscription
for a monthly sub of SAR 74.99
A 3-month subscription is also available for 214.99 SAR and an annual subscription of 779.99 SAR
(All prices are inclusive of VAT)
Only English language is supported
GOBX is available in all the Hypermarkets and satellite shops across the KSA.
For more information, please visit Get GOBX for a full list of licensed dealers and sales points.
You can buy and use as many GOBX’s as you require, although you can only register up to 5 devices per mobile number on your GOBX account. If you have purchased more than 5 devices and wish to register them you can do this by using a different mobile number to the one used for the first 5 GOBX’s you registered.
You can register GOBX through the following:
By using the customer registration form at http://gobx.com/en/register
Calling the GOBX support center at (+966) 92000 1231.
You will need GOBX serial number, which is on a sticker under the device and consists of 14 numbers, it starts with “T8100” or 15 digits and starts with “018” or by using the remote control, go to (System Setting) – (System Information), the serial number can be found on the screen
Configuring your GOBX is easy, it can be done in the following steps;
1. Connect your GOBX to your Arabsat Satellite Dish and HD TV, and power on both
2. Select “Start Now” to start the setup wizard
3. Choose your Language preference
4. Connect your GOBX via your Ethernet cable – click Next
5. If no Ethernet, select the Wireless LAN connection – click Next
6. Read and Agree to the T&C’s
7. Select the country (only applicable if not connected to the internet) – click Next
8. Click Next – on Channel Search (this will take a few minutes)
9. Click Next – once search is done
10. Click Next on Customer registration screen. If you haven’t already registered, call the support center to register your GOBX device.
11.Setup successfully completed – Click Exit
It is very easy and simple to connect GOBX to the internet and you can do it by following the below steps:
Click on the Home button using the remote control and then go to Settings – Network settings.
Choose configure WLAN.
Choose your Wi-Fi network and enter the password.
You can also switch to connect GOBX to the Internet through the Ethernet cable through settings, then network settings. GOBX must be next to the TV and modem to be able to connect by following this method
Click on URL https://gobx.com/en/sports that shows the 3 Steps to connect to the Internet
“Please keep these details in a safe place. You can login to check your account details and buy or renew subscription using these credentials on https://myaccount.gobx.com“
GOBX gives you access to all the Free to air channels and in addition to subscribing to the following packages:
PREMIUM pack includes 44 HD channels, a wide variety, ranging from all MBC Channels in HD to Western Movies, Latest Drama, Documentaries, Kids, and many more.
The offers: (Exclusive of VAT)
If you own a GOBX you can subscribe to PREMIUM Pack for SAR 299 for 6 Months or SAR 499 for 12 Months
If you don’t have a GOBX, you can buy one and get 2 Months free subscription in the PREMIUM Pack for 175 SAR.
Sports Pack (Shahid VIP + GOBX) is also available according to the following prices: (Inclusive of VAT)
Monthly subscription at 74.99 SAR.
3 Months subscription at 214.99 SAR.
Annual subscription at 779.99 SAR.
You can subscribe using the following link then select Sports Pack on (Shahid VIP + GOBX)
To access your GOBOX online account, it can be done in the following steps:
1. Visit https://myaccount.gobx.com/Login
2. Sign in to your account or click register to sign up
3. Select dashboard to view your account details
The user name and password are sent by text message to the registered mobile number after completing the registration of the GOBOX device.
If you don’t remember your user name and password, you may call up our 24×7 call centre on (+966)920001231 or mail us on care@gobx.com
My Account provides you the access to manage your account for GOBX and provide you the ability to manage your GOBX account by adding new GOBX device, Check the validity of your subscription and get the copy of invoice.
GOBX gives you access to all the Free to air channels and in addition it provides you with PREMIUM Pack that includes 39 HD channels, a wide variety, rangingfrom all MBC Channels in HD to Western Movies, Latest Drama, Documentaries, Kids and many more.
For complete list please click https://gobx.com/en/packages
PREMIUM Pack delivers the best home entertainment right to your living room.
Discover our wide selection of channels by visiting our channel list
https://gobx.com/en/packages/
If you own a GOBX you can subscribe to PREMIUM Pack for SAR 299 for 6 Months or SAR 499 for 12 Months
If you don’t have a GOBX, you can buy one and get 2 Months free subscription in the PREMIUM Pack for 175 SAR.
(Prices are Exclusive of VAT)
Logon to your account on https://myaccount.gobx.com using your username and password
Under Quick Links, click on “Subscribe Now”
If buying the package for the first time, click on “New Subscriptions” tab
Then select one or more GOBX devices on which you want to activate subscription
Select the plan that you want to buy and click on “Cart” icon, which is located just after the price of the plan
After clicking on cart, the amount will reflect in the cart, you may (check) the details and click on “Pay Now”
After clicking on Pay Now, please follow the screen instructions by giving your credit card details so your subscription would be activated.
Terms and Conditions apply
To check the validity of premium pack, it can be done in the following steps:
1. Visit https://myaccount.gobx.com/Login
2. Login to your account by using your user name and password
3. You will find this information on the login page itself under dashboard tab.
To check the invoices of your subscription, it can be done in the following steps:
1. Visit https://myaccount.gobx.com/Login
2. Login to your account by using your user name and password
3. You would be able to check invoice under section – Recent Orders.
4. Click on view invoice to check the details.
Freezing the package is not possible during subscription period.
– E016-0, E017-0, E018-0, E004-4: Please call (+966) 92000 1231 to update your subscription.
– E037: Channel currently unavailable, please unplug the power and restart your GOBX.
– E048, E052: SIGNAL NOT FOUND: Please ensure that your GOBX is properly connected to your antenna & your antenna is configured for Arabsat. IN CASE OF HEAVY RAIN, WAIT TILL RAIN STOPS TO REGAIN SIGNAL. If problem continues please call GOBX support on (+966) 92000 1231.
The GOBX allows you to set program reminders directly from the Guide. To set a program reminder follow the below steps:
Press the GUIDE button, and select a future timed/dated show by pressing the OK button on the remote. You will be presented with a pop up box where you can select SET REMINDER.
Press the home button. Select SETTINGS, CHANNEL SETTINGS and then FAVORITE CHANNELS.
You will be presented with a list of channels on the left column, from this list you can select the channel/s you want to add as a favorite/s and press the PLUS button. Select the ADD TO FAV. option. Once you have added your favorite channels press the BACK button and select YES to save the setting.
If you want to remove a channel from the favorites list, press the FAV button remote when watching a channel and select the channel you want to remove and press the PLUS button. Select the REMOVE FROM FAV. option.
The Parental Lock function is designed to help you control what channels and programs are watched in your home. However, it should never replace adult supervision, and we recommend you be involved in what programs your family chooses to watch.
To set a Parental Lock password press the home button . Select SETTINGS, CHANNEL SETTINGS and then EDIT CHANNEL LIST. You will be prompted to enter a password. The default password is 0000. Select the channels you want to apply the Parental Lock to and press the PLUS button and then select PARENTAL LOCK. To unlock a channel, follow the same steps and select UNLOCK at the last step.
To change your password from the default press the home button. Select SETTINGS, GENERAL SETTINGS, PARENTAL CONTROL, CHANGE PASSWORD.
Make sure you keep a secure record of the password you set, as you’ll need it to unlock
access to channels.
If you have forgotten your password, please contact the support center to reset your password.
High Definition (HD or HDTV) is a digital TV broadcasting format that provides a significantly higher resolution and image quality than that of standard analogue or other digital television formats.
Yes, your television set will need to be connected via the HDMI cable to receive the content in HD format. If your television is not HDMI compatible you are able to use the RCA cables (not included) to connect your GOBX to your television to receive the content in Standard Definition (SD).
KUWAIT
BAHRAIN
OMAN
