if you subscribe to the Sports Pack on (Shahid VIP+GOBX) & SSC HD Glorious quality channels did not open on your GOBX & you see a blue screen asking you to subscribe.
Please login to myGOBX App, go to (Manage Packs) then click (Refresh Signal).
It is important to connect GOBX to the internet & the channels will be activated within half an hour.
If the blue screen stays after half an hour, please contact our customer service agents at 920001231
SSC channels are available on GOBX on Arabsat according to the following settings:
Frequency 1:
Frequency 2:
You can watch SSC in HD Glorious quality on GOBX when subscribing to Sports Pack on (Shahid VIP+GOBX)
The package is available according to the following plans:
▪Monthly subscription for SAR 74.99.
▪3 Month subscription for 214.99 SAR
▪1 Year subscription for 779.99 SAR
(All prices are inclusive of VAT)
You can subscribe by visiting the quick pay page or Login to your account then from the package/offers page, choose the sports pack on (Shahid VIP + GOBX) and choose the plan that best meets your needs.
Sports Pack on (Shahid VIP+GOBX) is available according to the following plans:
▪Monthly subscription for SAR 74.9.
▪3 Month subscription for 214.99 SAR
▪1 Year subscription for 779.99 SAR
(All prices are inclusive of VAT)
You can subscribe by visiting the quick pay page or Login to your account then from the package/offers page, choose the sports pack on (Shahid VIP + GOBX) and choose the plan that best meets your needs.
If you are a GOBX owner did not register earlier or you have bought a new GOBX device, please register your device first then subscribe to Sports Pack on (Shahid VIP + GOBX) by visiting the quick pay page or Login to your account, and follow the subscription steps mentioned below:
If you are a GOBX owner and you already registered, subs via quick pay or Login to your account to subscribe.
Subscription steps through Quick pay
▪Enter GOBX serial number and click enter.
▪The registered customer name and number will be displayed. To continue, click Confirm.
▪For new subscriptions, click on (Subscribe new plan), then choose the Sports on Shahid VIP+GOBX pack that suits you.
▪Select the serial number, then enter your Shahid account details and click (Verify).
▪The verification code will be sent to the entered email or mobile number.
▪Enter the OTP code and click on (Submit).
▪Click (Continue) to go to the payment page, fill in your credit card details and click (Pay).
Subscription steps through My account
▪ Login to your account then go to package/offers page, choose the sports pack on (Shahid VIP+GOBX), click on Subscribe Now.
▪Click on the serial number you want to subscribe to and enter your Shahid account details and click (Verify).
▪The verification code will be sent to the entered email or mobile number.
▪Enter the OTP code and click on (Submit).
▪Click (Continue) to go to the payment page, fill in your credit card details and click (Pay).
SSC channels are available on GOBX on Arabsat according to the following settings:
Frequency 1:
Frequency 2:
PREMIUM Pack does not include SSC Channels.
Subscribe to sports on Shahid VIP + GOBX to enjoy a special viewing experience on GOBX with HD picture.
You can subscribe by visiting the quick pay page or Login to your account then from the package/offers page, choose the sports pack on (Shahid VIP + GOBX) and choose the plan that best meets your needs.
SSC channels are available for free on GOBX devices in SD picture as well as all other receivers.
Subscribe to sports on Shahid VIP + GOBX to enjoy a special viewing experience on GOBX with HD picture.
The package is available according to the following plans:
▪Monthly subscription for SAR 74.9.
▪3 Month subscription for 214.99 SAR
▪1 Year subscription for 779.99 SAR
(All prices are inclusive of VAT)
You can subscribe by visiting the quick pay page or Login to your account then from the package/offers page, choose the sports pack on (Shahid VIP + GOBX) and choose the plan that best meets your needs.
SSC channels are available only on Arabsat according to the following settings:
Frequency 1:
Frequency 2:
Yes. SSC Sports channels are available on all new and old GOBX devices.
You can watch AFC Matches when subscribing to Sports on Shahid VIP+GOBX
The package is available according to the following plans:
▪ Monthly subscription for SAR 74.99
▪ 3 Month subscription for 214.99 SAR
▪ 1 Year subscription for 779.99 SAR
(All prices are inclusive of VAT)
You can subscribe by visiting the quick pay page or Login to your account then from the package/offers page, choose the sports pack on (Shahid VIP + GOBX) and choose the plan that best meets your needs.
You need to ensure your GOBX is connected to the internet.
STAY CONNECTED
Please make sure that your subscription to Sports on Shahid VIP+GOBX is active and that GOBX is connected to the internet.
STAY CONNECTED
You can watch AFC matches on channel SSC1 HD without changing anything, just make sure that your subscription to Sports on Shahid VIP+GOBX is active and your GOBX device is connected to the internet.
STAY CONNECTED
Please make sure that your subscription to Sports on Shahid VIP+GOBX is active and that GOBX is connected to the internet.
STAY CONNECTED
If you have connected your GOBX device to the internet and you still see a blue screen asking you to subscribe, please make sure that your subscription to Sports on Shahid VIP+GOBX is active. If this does not resolve the issue, please contact our customer service team on (+966) 92000 1231) or care@gobx.com
STAY CONNECTED
To make sure that your GOBX device is connected to the Internet, please click on the home button using the remote control and then go to Settings – Network settings. If the Internet is connected to the device, you will see (connected) and the name of your network.
STAY CONNECTED
Watch the video to see the steps to connect GOBX to the Internet
It is very easy to connect your GOBX device to the internet, you can do it by following the below steps:
▪Click on the Home button using the remote control and then go to Settings – Network settings.
▪Choose configure WLAN.
▪Choose your Wi-Fi network and enter the password.
GOBX (M0 and M1) models can be connected to the Internet using the ethernet cable: Go settings, then network settings. and choose configure LAN
GOBX must be close to the TV and modem to be able to connect by following this method.
Watch the video to see the steps to connect GOBX to the Internet
Only GOBX users inside Saudi Arabia can watch AFC matches
PVR offers GOBX M2 users the following features:
• Recording programs to an external storage device (USB) and play it back whenever you like.
• Using the Live Pause feature, you can pause a live broadcast and return to it later to pick up where you left off.
Simply plug the external storage device in the USB port on the left side of your GOBX M2 device before you start recording.
You can set up the PVR settings on GOBX M2 by clicking the (Home) button on the remote control then selecting (Settings) → (PVR Setup), You’ll see the following options:
• Timeshift Step: Defines the jump time when doingSeek forwarding/rewinding using right-left navigation keys while doing playback in time-shift mode.
• Timeshift Duration: to set the recording duration when using the live pause.
• Record Duration: To set the recording duration.
• Start Record earlier: To set recording time before the program starts.
• End record later: To set recording time after the program ends.
• REC Icon: This allows you to show or hide the recording icon on the top of the screen.
• Make sure to plug the external storage device in the USB port on the left side of your GOBX M2 device before you start recording.
• While watching a live broadcast, you can start recording by clicking the (REC) button on the remote control.
• To stop the recording, press the stop button ▪ (STOP) on the remote control.
You can schedule future recordings on GOBX M2 by following these steps:
• Make sure to plug the external storage device in the USB port on the left side of your GOBX M2 device before you start recording.
• From the remote control, press the (Home) button, then choose (Guide).
• Using the (arrows) on the remote control, select the date and time for the future program you want to record, then press the (REC) button.
• Make sure to plug the external storage device in the USB port on the left side of your GOBX M2 device before you start recording.
• You can record any Free-to-Air channel by pressing the (REC) button, which will start the recording.
• To stop the recording, press the stop button ▪ (STOP) on the remote control.
Follow these steps to get access to the recorded files:
• First, make sure that the external storage device is plugged into the USB port on the left side of your GOBX M2 device.
• Press the (Home) button on the remote control.
• Navigate to the (MEDIA) menu and then choose (My Recordings).
• Select the recording you want to playback, then press (OK) on the remote control.
You can access and manage future recordings with these steps:
• Press the (Home) button on the remote control.
• From the (Settings) menu, choose (Channel Settings).
• Choose (Future recordings).
• Navigate to the recording you want to access then press on (OK) and do the modifications you require.
You can delete any of the recorded files, please follow the steps below:
• First, make sure that the external storage device is plugged into the USB port on the left side of your GOBX M2 device.
• Press the (Home) button on the remote control.
• Navigate to the (MEDIA) menu and then choose (My Recordings).
• Press on the red short key (RED colored KEY) and then select the highlighted Recording if you wish to delete it.
You can only playback the recordings from the same GOBX M2 device they were recorded on.
Yes, you can watch another channel while a recording is in progress.
Accessing recorded file during the recording process is not available.
The recording will keep on going smoothly, and even if a future recording is set, it will record as scheduled.
The recording will stop If GOBX M2 is unplugged from the power source, when you switch it on again, you can find the recording file until GOBX M2 was unplugged.
Multiple channels cannot be recorded at the same time.
| Region | Address | Contact Number |
|---|---|---|
| Riyadh | Sulamaniya Satellite Market, Dist. Sulamaniay Riyadh |
0500723776 0597273376 |
| Jeddah | Humax Service Centre 1st Floor, office No:47 Hail Commercial Centre, Hail ST Dist. Bagdadiay Jeddah |
0503644834 |
| Dammam | Reema Est. For Electronic, Najd Street Dist. Mazroya Dammam |
0532091343 0549348355 |
| Region | Address | Contact Number |
|---|---|---|
| Riyadh | Al Najah Street, Al Yarmuk Area, Hijref Building, Office#022 |
+966 59 166 5125 |
| AlKhobar | Tarek Bin Ziad Street-34227, Bldg#10, Unit 102, Al Khobar |
+966 59 166 5125 |
FIGHT SPORTS is your 24/7 destination for LIVE championships events, tournaments, updates, and exclusive original programming covering all the most exciting disciplines in combat sports, see it on Ch#215
You can watch FIGHT SPORTS in HD glorious quality on Ch#215 when subscribing to Sports Pack on (Shahid VIP + GOBX)
Choose the pack that suits you:
▪ Monthly subscription for SAR 74.99
▪ 3 Month subscription for 214.99 SAR
▪ 1 Year subscription for 779.99 SAR
(All prices are inclusive of VAT)
You can subscribe by visiting the quick pay page https://myaccount.gobx.com/quick-payment or log in to your account on https://myaccount.gobx.com/login then from the package/offers page, choose the sports pack on Shahid VIP + GOBX and choose the plan that best meets your needs.
FIGHT SPORTS channel is available on GOBX Ch#215
If you didn’t find this channel, tune GOBX to:
– Arabsat Badr 6
– Frequency: 12418
– Horizontal
– Symbol rate: 27500
– FEC: 3/4
You can watch FIGHT SPORTS in HD glorious quality on Ch#215 when subscribing to Sports Pack on (Shahid VIP + GOBX)
Choose the pack that suits you:
▪ Monthly subscription for SAR 74.99
▪ 3 Month subscription for 214.99 SAR
▪ 1 Year subscription for 779.99 SAR
(All prices are inclusive of VAT)
You can subscribe by visiting the quick pay page https://myaccount.gobx.com/quick-payment or log in to your account on https://myaccount.gobx.com/login then from the packages/offers page, choose the sports pack on Shahid VIP + GOBX and choose the plan that best meets your needs
Only English language is supported
GOBX is available in all the Hypermarkets and satellite shops across the KSA.
For more information, please visit Get GOBX for a full list of licensed dealers and sales points.
You can buy and use as many GOBX’s as you require, although you can only register up to 5 devices per mobile number on your GOBX account. If you have purchased more than 5 devices and wish to register them you can do this by using a different mobile number to the one used for the first 5 GOBX’s you registered.
You can register GOBX through the following:
By using the customer registration form at http://gobx.com/en/register
Calling the GOBX support center at (+966) 92000 1231.
You will need GOBX serial number, which is on a sticker under the device and consists of 14 numbers, it starts with “T8100” or 15 digits and starts with “018” or by using the remote control, go to (System Setting) – (System Information), the serial number can be found on the screen
Configuring your GOBX is easy, it can be done in the following steps;
1. Connect your GOBX to your Arabsat Satellite Dish and HD TV, and power on both
2. Select “Start Now” to start the setup wizard
3. Choose your Language preference
4. Connect your GOBX via your Ethernet cable – click Next
5. If no Ethernet, select the Wireless LAN connection – click Next
6. Read and Agree to the T&C’s
7. Select the country (only applicable if not connected to the internet) – click Next
8. Click Next – on Channel Search (this will take a few minutes)
9. Click Next – once search is done
10. Click Next on Customer registration screen. If you haven’t already registered, call the support center to register your GOBX device.
11.Setup successfully completed – Click Exit
It is very easy and simple to connect GOBX to the internet and you can do it by following the below steps:
Click on the Home button using the remote control and then go to Settings – Network settings.
Choose configure WLAN.
Choose your Wi-Fi network and enter the password.
You can also switch to connect GOBX to the Internet through the Ethernet cable through settings, then network settings. GOBX must be next to the TV and modem to be able to connect by following this method
Click on URL https://gobx.com/en/sports that shows the 3 Steps to connect to the Internet
“Please keep these details in a safe place. You can login to check your account details and buy or renew subscription using these credentials on https://myaccount.gobx.com“
GOBX gives you access to all the Free to air channels and in addition to subscribing to the following packages:
PREMIUM pack bringing you Full HD channels covering a wide variety of genres: Western Movies, Latest Drama, Documentaries, Kids and much more, all in superior HD quality.
The offers are: (Exclusive of VAT)
▪ If you own a GOBX you can subscribe to PREMIUM Pack for SAR 299 for 6 Months or SAR 499 for 12 Months
▪ If you don’t have a GOBX, you can buy one and get 2 Months free subscription in the PREMIUM Pack for 175 SAR.
Sports Pack on Shahid VIP + GOBX is available according to the following plans: (Inclusive of VAT)
▪ Monthly subscription for SAR 74.99
▪ 3 Month subscription for 214.99 SAR
▪ 1 Year subscription for 779.99 SAR
To access your GOBOX online account, it can be done in the following steps:
1. Visit https://myaccount.gobx.com/Login
2. Sign in to your account or click register to sign up
3. Select dashboard to view your account details
The user name and password are sent by text message to the registered mobile number after completing the registration of the GOBOX device.
If you don’t remember your user name and password, you may call up our 24×7 call centre on (+966)920001231 or mail us on care@gobx.com
My Account provides you the access to manage your account for GOBX and provide you the ability to manage your GOBX account by adding new GOBX device, Check the validity of your subscription and get the copy of invoice.
GOBX gives you access to all the Free to air channels and in addition it provides you with PREMIUM Pack that includes a wide variety of HD channels, ranging from all MBC Channels in HD to Western Movies, Latest Drama, Documentaries, Kids and many more.
For complete list please click https://gobx.com/en/packages
PREMIUM Pack delivers the best home entertainment right to your living room.
Discover our wide selection of channels by visiting our channel list
https://gobx.com/en/packages/
If you own a GOBX you can subscribe to PREMIUM Pack for SAR 299 for 6 Months or SAR 499 for 12 Months
If you don’t have a GOBX, you can buy one and get 2 Months free subscription in the PREMIUM Pack for 175 SAR.
(Prices are Exclusive of VAT)
Logon to your account on https://myaccount.gobx.com using your username and password
Under Quick Links, click on “Subscribe Now”
If buying the package for the first time, click on “New Subscriptions” tab
Then select one or more GOBX devices on which you want to activate subscription
Select the plan that you want to buy and click on “Cart” icon, which is located just after the price of the plan
After clicking on cart, the amount will reflect in the cart, you may (check) the details and click on “Pay Now”
After clicking on Pay Now, please follow the screen instructions by giving your credit card details so your subscription would be activated.
Terms and Conditions apply
To check the validity of premium pack, it can be done in the following steps:
1. Visit https://myaccount.gobx.com/Login
2. Login to your account by using your user name and password
3. You will find this information on the login page itself under dashboard tab.
To check the invoices of your subscription, it can be done in the following steps:
1. Visit https://myaccount.gobx.com/Login
2. Login to your account by using your user name and password
3. You would be able to check invoice under section – Recent Orders.
4. Click on view invoice to check the details.
Freezing the package is not possible during subscription period.
– E016-0, E017-0, E018-0, E004-4: Please call (+966) 92000 1231 to update your subscription.
– E037: Channel currently unavailable, please unplug the power and restart your GOBX.
– E048, E052: SIGNAL NOT FOUND: Please ensure that your GOBX is properly connected to your antenna & your antenna is configured for Arabsat. IN CASE OF HEAVY RAIN, WAIT TILL RAIN STOPS TO REGAIN SIGNAL. If problem continues please call GOBX support on (+966) 92000 1231.
The GOBX allows you to set program reminders directly from the Guide. To set a program reminder follow the below steps:
Press the GUIDE button, and select a future timed/dated show by pressing the OK button on the remote. You will be presented with a pop up box where you can select SET REMINDER.
Press the home button. Select SETTINGS, CHANNEL SETTINGS and then FAVORITE CHANNELS.
You will be presented with a list of channels on the left column, from this list you can select the channel/s you want to add as a favorite/s and press the PLUS button. Select the ADD TO FAV. option. Once you have added your favorite channels press the BACK button and select YES to save the setting.
If you want to remove a channel from the favorites list, press the FAV button remote when watching a channel and select the channel you want to remove and press the PLUS button. Select the REMOVE FROM FAV. option.
The Parental Lock function is designed to help you control what channels and programs are watched in your home. However, it should never replace adult supervision, and we recommend you be involved in what programs your family chooses to watch.
To set a Parental Lock password press the home button . Select SETTINGS, CHANNEL SETTINGS and then EDIT CHANNEL LIST. You will be prompted to enter a password. The default password is 0000. Select the channels you want to apply the Parental Lock to and press the PLUS button and then select PARENTAL LOCK. To unlock a channel, follow the same steps and select UNLOCK at the last step.
To change your password from the default press the home button. Select SETTINGS, GENERAL SETTINGS, PARENTAL CONTROL, CHANGE PASSWORD.
Make sure you keep a secure record of the password you set, as you’ll need it to unlock
access to channels.
If you have forgotten your password, please contact the support center to reset your password.
High Definition (HD or HDTV) is a digital TV broadcasting format that provides a significantly higher resolution and image quality than that of standard analogue or other digital television formats.
Yes, your television set will need to be connected via the HDMI cable to receive the content in HD format. If your television is not HDMI compatible you are able to use the RCA cables (not included) to connect your GOBX to your television to receive the content in Standard Definition (SD).
KUWAIT
BAHRAIN
OMAN
